Categories: Other

How to Manage Cardholder Accounts

<div data-id&equals;"654" style&equals;"text-align&colon;center&semi; margin-top&colon;px&semi; margin-bottom&colon;px&semi; margin-left&colon;px&semi; margin-right&colon;px&semi;" class&equals;"afw afw&lowbar;group afw&lowbar;group afwadgroupid-654"><&sol;div><p><img src&equals;"data&colon;image&sol;gif&semi;base64&comma;R0lGODlhAQABAIAAAAAAAP&sol;&sol;&sol;ywAAAAAAQABAAACAUwAOw&equals;&equals;" fifu-lazy&equals;"1" fifu-data-sizes&equals;"auto" fifu-data-srcset&equals;"https&colon;&sol;&sol;wp&period;fifu&period;app&sol;www&period;quickcart&period;net&sol;aHR0cHM6Ly9pLmltZ3VyLmNvbS83RXF4TEVJLmpwZw&sol;cdc47ea223c9&sol;not-found&period;webp&quest;w&equals;75&h&equals;0&c&equals;0 75w&comma; https&colon;&sol;&sol;wp&period;fifu&period;app&sol;www&period;quickcart&period;net&sol;aHR0cHM6Ly9pLmltZ3VyLmNvbS83RXF4TEVJLmpwZw&sol;855bc142c24c&sol;not-found&period;webp&quest;w&equals;100&h&equals;0&c&equals;0 100w&comma; https&colon;&sol;&sol;wp&period;fifu&period;app&sol;www&period;quickcart&period;net&sol;aHR0cHM6Ly9pLmltZ3VyLmNvbS83RXF4TEVJLmpwZw&sol;d41836ee63c3&sol;not-found&period;webp&quest;w&equals;150&h&equals;0&c&equals;0 150w&comma; https&colon;&sol;&sol;wp&period;fifu&period;app&sol;www&period;quickcart&period;net&sol;aHR0cHM6Ly9pLmltZ3VyLmNvbS83RXF4TEVJLmpwZw&sol;a9855992b709&sol;not-found&period;webp&quest;w&equals;240&h&equals;0&c&equals;0 240w&comma; https&colon;&sol;&sol;wp&period;fifu&period;app&sol;www&period;quickcart&period;net&sol;aHR0cHM6Ly9pLmltZ3VyLmNvbS83RXF4TEVJLmpwZw&sol;dca051e3356d&sol;not-found&period;webp&quest;w&equals;320&h&equals;0&c&equals;0 320w&comma; https&colon;&sol;&sol;wp&period;fifu&period;app&sol;www&period;quickcart&period;net&sol;aHR0cHM6Ly9pLmltZ3VyLmNvbS83RXF4TEVJLmpwZw&sol;4b89a1a7f027&sol;not-found&period;webp&quest;w&equals;500&h&equals;0&c&equals;0 500w&comma; https&colon;&sol;&sol;wp&period;fifu&period;app&sol;www&period;quickcart&period;net&sol;aHR0cHM6Ly9pLmltZ3VyLmNvbS83RXF4TEVJLmpwZw&sol;fb0651c4c2dc&sol;not-found&period;webp&quest;w&equals;640&h&equals;0&c&equals;0 640w&comma; https&colon;&sol;&sol;wp&period;fifu&period;app&sol;www&period;quickcart&period;net&sol;aHR0cHM6Ly9pLmltZ3VyLmNvbS83RXF4TEVJLmpwZw&sol;8c0691b9ecfe&sol;not-found&period;webp&quest;w&equals;800&h&equals;0&c&equals;0 800w&comma; https&colon;&sol;&sol;wp&period;fifu&period;app&sol;www&period;quickcart&period;net&sol;aHR0cHM6Ly9pLmltZ3VyLmNvbS83RXF4TEVJLmpwZw&sol;37aad4540333&sol;not-found&period;webp&quest;w&equals;1024&h&equals;0&c&equals;0 1024w&comma; https&colon;&sol;&sol;wp&period;fifu&period;app&sol;www&period;quickcart&period;net&sol;aHR0cHM6Ly9pLmltZ3VyLmNvbS83RXF4TEVJLmpwZw&sol;2dab06a7b64c&sol;not-found&period;webp&quest;w&equals;1280&h&equals;0&c&equals;0 1280w&comma; https&colon;&sol;&sol;wp&period;fifu&period;app&sol;www&period;quickcart&period;net&sol;aHR0cHM6Ly9pLmltZ3VyLmNvbS83RXF4TEVJLmpwZw&sol;b97e70ce365b&sol;not-found&period;webp&quest;w&equals;1600&h&equals;0&c&equals;0 1600w" align&equals;"left" alt&equals;"pci compliance" fifu-data-src&equals;"https&colon;&sol;&sol;wp&period;fifu&period;app&sol;www&period;quickcart&period;net&sol;aHR0cHM6Ly9pLmltZ3VyLmNvbS83RXF4TEVJLmpwZw&sol;c7efc9457dd8&sol;not-found&period;webp" style&equals;"width&colon;auto&semi; margin&colon;0px 10px&semi; height&colon;auto&semi; max-width&colon;33&percnt; max-height&colon;292px&semi;"> <&sol;p>&NewLine;<h1>How to Manage Cardholder Accounts<&sol;h1>&NewLine;<p>One of the most common questions I get asked by new PCI compliance professionals is how to manage cardholder accounts&period; It&&num;8217&semi;s a simple process and they go through the same steps as a lot of people so I&&num;8217&semi;m going to share with you the most effective way to do it&period;<&sol;p><div data-id&equals;"639" style&equals;"text-align&colon;center&semi; margin-top&colon;px&semi; margin-bottom&colon;px&semi; margin-left&colon;px&semi; margin-right&colon;px&semi;" class&equals;"afw afw&lowbar;group afw&lowbar;group afwadgroupid-639"><&sol;div>&NewLine;&NewLine;<p>You can actually have any number of cardholder accounts from one to thousands depending on your business&comma; so it can become complicated quickly&period; The way I handle it though is pretty simple&period;<&sol;p><div data-id&equals;"639" style&equals;"text-align&colon;center&semi; margin-top&colon;px&semi; margin-bottom&colon;px&semi; margin-left&colon;px&semi; margin-right&colon;px&semi;" class&equals;"afw afw&lowbar;group afw&lowbar;group afwadgroupid-639"><&sol;div>&NewLine;&NewLine;<p>I always have a customer&&num;8217&semi;s account on file when I open an account for them&period; That way I can go to my customer&&num;8217&semi;s account and open up an account with their account without having to leave their account to sign up&period; As a bonus&comma; it is also easier to ask for payment if you don&&num;8217&semi;t have to give out all the details every time you need to pay a bill&period;<&sol;p><div data-id&equals;"639" style&equals;"text-align&colon;center&semi; margin-top&colon;px&semi; margin-bottom&colon;px&semi; margin-left&colon;px&semi; margin-right&colon;px&semi;" class&equals;"afw afw&lowbar;group afw&lowbar;group afwadgroupid-639"><&sol;div>&NewLine;&NewLine;<p>Now I always need to look for accounts that have been closed&period; I will either transfer their cards to other accounts or destroy the cards&period; I usually choose to destroy the cards so they don&&num;8217&semi;t carry any more liability in case anything were to happen&period;<&sol;p><div data-id&equals;"639" style&equals;"text-align&colon;center&semi; margin-top&colon;px&semi; margin-bottom&colon;px&semi; margin-left&colon;px&semi; margin-right&colon;px&semi;" class&equals;"afw afw&lowbar;group afw&lowbar;group afwadgroupid-639"><&sol;div>&NewLine;&NewLine;<p>When I want to handle cardholder accounts with a client&comma; I&&num;8217&semi;ll either send them an e-mail or a phone call to set up an appointment&period; We usually meet at a local Starbucks&comma; because this meeting will be the most formal&period; You are required to send the card to a special deposit box or else you&&num;8217&semi;ll lose all the cardholder account info&period;<&sol;p><div data-id&equals;"639" style&equals;"text-align&colon;center&semi; margin-top&colon;px&semi; margin-bottom&colon;px&semi; margin-left&colon;px&semi; margin-right&colon;px&semi;" class&equals;"afw afw&lowbar;group afw&lowbar;group afwadgroupid-639"><&sol;div>&NewLine;&NewLine;<p>You may have seen this type of system before&comma; but if you haven&&num;8217&semi;t&comma; it&&num;8217&semi;s basically a middleman&period; The middleman will do all the cardholder signing for you&comma; managing your accounts&comma; and routing your payments to your bank&period; In exchange&comma; the middleman charges you a fee for their services&period; If you choose to use this method for the first time&comma; you will want to get a feel for what to expect&period;<&sol;p><div data-id&equals;"639" style&equals;"text-align&colon;center&semi; margin-top&colon;px&semi; margin-bottom&colon;px&semi; margin-left&colon;px&semi; margin-right&colon;px&semi;" class&equals;"afw afw&lowbar;group afw&lowbar;group afwadgroupid-639"><&sol;div>&NewLine;&NewLine;<p>Depending on your middleman&comma; you may have to pay processing fees&comma; or maybe even credit card processing fees&period; This will add to your expenses&comma; but if you&&num;8217&semi;re willing to accept those fees&comma; you&&num;8217&semi;ll be happy you made the switch&period;<&sol;p><div data-id&equals;"639" style&equals;"text-align&colon;center&semi; margin-top&colon;px&semi; margin-bottom&colon;px&semi; margin-left&colon;px&semi; margin-right&colon;px&semi;" class&equals;"afw afw&lowbar;group afw&lowbar;group afwadgroupid-639"><&sol;div>&NewLine;&NewLine;<p>Before you go shopping for a middleman&comma; make sure they have plenty of experience and are approved by your bank&period; You&&num;8217&semi;ll also want to see whether they offer any discounts&period; They should also be able to run your information to your bank&period;<&sol;p><div data-id&equals;"639" style&equals;"text-align&colon;center&semi; margin-top&colon;px&semi; margin-bottom&colon;px&semi; margin-left&colon;px&semi; margin-right&colon;px&semi;" class&equals;"afw afw&lowbar;group afw&lowbar;group afwadgroupid-639"><&sol;div>&NewLine;&NewLine;<p>You will have to pay your broker or escrow agent if you decide to go this route&comma; so make sure they are licensed and that they have an area code on file&period; Once they&&num;8217&semi;ve taken care of everything&comma; they will run everything through your bank and send your money&period; Just as important&comma; they will track the return and account details to your bank&period;<&sol;p><div data-id&equals;"639" style&equals;"text-align&colon;center&semi; margin-top&colon;px&semi; margin-bottom&colon;px&semi; margin-left&colon;px&semi; margin-right&colon;px&semi;" class&equals;"afw afw&lowbar;group afw&lowbar;group afwadgroupid-639"><&sol;div>&NewLine;&NewLine;<p>It&&num;8217&semi;s important to take the right process to ensure that the cards are not missing payments or deposits and you don&&num;8217&semi;t end up charged back or something worse&period; Make sure that you don&&num;8217&semi;t use this type of middleman&period; They&&num;8217&semi;re difficult to use and you may end up wasting your time&period;<&sol;p><div data-id&equals;"639" style&equals;"text-align&colon;center&semi; margin-top&colon;px&semi; margin-bottom&colon;px&semi; margin-left&colon;px&semi; margin-right&colon;px&semi;" class&equals;"afw afw&lowbar;group afw&lowbar;group afwadgroupid-639"><&sol;div>&NewLine;&NewLine;<p>If you&&num;8217&semi;re serious about PCI compliance&comma; make sure you are taking the right steps to make sure you are protected&period; Start by following this process and see how well it works for you&period;<&sol;p><div data-id&equals;"639" style&equals;"text-align&colon;center&semi; margin-top&colon;px&semi; margin-bottom&colon;px&semi; margin-left&colon;px&semi; margin-right&colon;px&semi;" class&equals;"afw afw&lowbar;group afw&lowbar;group afwadgroupid-639"><&sol;div>&NewLine;

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